No internet connection on one AP

No internet connection on one AP

15 Reply
Re:No internet connection on one AP
a week ago

  @Vincent-TP it's correctly in the controller's web interface, I see the issue only in the Android app.

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#12
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Re:No internet connection on one AP
a week ago - last edited a week ago

Thank you so much for the info. I will report this to the related department.

Could you please give us the following info:

1. what kind of controller are you using? hardware controller or software controller?

2. what's the firmware version of the controller?

3. what's the version number of the Omada APP? better with some screenshots.

 

Thank you in advance.

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#13
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Re:No internet connection on one AP
a week ago - last edited a week ago

Vincent-TP wrote

Thank you so much for the info. I will report this to the related department.

Could you please give us the following info:

1. what kind of controller are you using? hardware controller or software controller?

2. what's the firmware version of the controller?

3. what's the version number of the Omada APP? better with some screenshots.

 

Thank you in advance.

  @Vincent-TP 

1. SW controller running on Linux, 64bit, Debian based distribution.

2. controller version 5.15.8.2

3. Android app v4.22.13 on Pixel 8, Android 15.

 

As said, when having only the ER706W connected, the app shows the clients correctly. When adding an EAP610, the issue appeared.

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#14
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Re:No internet connection on one AP
Yesterday

Now the clients are all shown, a few days ago still not. No idea what changed, both app and controller are still the same version...

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#15
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Re:No internet connection on one AP
18 hours ago

And now the client tab in the app is empty again. I didn't change anything...

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#16
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