DHCP does not assign IP to EAP225outdoor clients

DHCP does not assign IP to EAP225outdoor clients

DHCP does not assign IP to EAP225outdoor clients
DHCP does not assign IP to EAP225outdoor clients
a week ago - last edited a week ago
Model: EAP225-Outdoor  
Hardware Version: V3
Firmware Version:

Hello,

I have an AP eap225 outdoor and eap225, a DHCP Server in my modem 192.168.10.5 to 192.168.10.220, when i have a number >25 users, the other clients doesn't obtain a valid IP, so they can't reach the internet.

the APs are located in a coffe if that's matter.

 

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Re:DHCP does not assign IP to EAP225outdoor clients -Solution
a week ago - last edited a week ago

Hi  @ghost124 

 

Here are some troubleshooting steps and potential solutions:

1. Check DHCP Lease Pool Size
- Your DHCP range (`192.168.10.5` to `192.168.10.220`) should support up to 216 IPs, which is more than enough for 25+ users.
- Verify that no other device (like another router) is also acting as a DHCP server and conflicting.

 

2. DHCP Lease Time
- If the lease time is too long (e.g., 24 hours), devices that disconnect may still hold onto their IPs, preventing new devices from getting one.
-Solution: Reduce the lease time to 2-4 hours*(or even 1 hour for a coffee shop with high turnover).

 

3. Check for IP Conflicts
- Some devices might be manually assigned an IP within the DHCP range, causing conflicts.
Solution: Ensure static IPs (if any) are outside the DHCP range (e.g., `192.168.10.1` to `192.168.10.4`).

 

4. Modem/Router Limitations
- Some ISP modems have a low limit on DHCP leases (even if the range is large).
Solution: Try:
  - Restarting the modem (clears DHCP leases).
  - Upgrading modem firmware.
  - Using a separate router (like a TP-Link Omada router) for better DHCP handling.

 

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Re:DHCP does not assign IP to EAP225outdoor clients -Solution
a week ago - last edited a week ago

Hi  @ghost124 

 

Here are some troubleshooting steps and potential solutions:

1. Check DHCP Lease Pool Size
- Your DHCP range (`192.168.10.5` to `192.168.10.220`) should support up to 216 IPs, which is more than enough for 25+ users.
- Verify that no other device (like another router) is also acting as a DHCP server and conflicting.

 

2. DHCP Lease Time
- If the lease time is too long (e.g., 24 hours), devices that disconnect may still hold onto their IPs, preventing new devices from getting one.
-Solution: Reduce the lease time to 2-4 hours*(or even 1 hour for a coffee shop with high turnover).

 

3. Check for IP Conflicts
- Some devices might be manually assigned an IP within the DHCP range, causing conflicts.
Solution: Ensure static IPs (if any) are outside the DHCP range (e.g., `192.168.10.1` to `192.168.10.4`).

 

4. Modem/Router Limitations
- Some ISP modems have a low limit on DHCP leases (even if the range is large).
Solution: Try:
  - Restarting the modem (clears DHCP leases).
  - Upgrading modem firmware.
  - Using a separate router (like a TP-Link Omada router) for better DHCP handling.

 

Recommended Solution
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