i locked myself out of the camera

i locked myself out of the camera

i locked myself out of the camera
i locked myself out of the camera
2025-04-18 14:48:33 - last edited 2025-04-21 03:24:37
Model: VIGI C300HP  
Hardware Version:
Firmware Version: 1.0.11

First sorry for my english, as im not a native speaker.
Ok so i bought 2 c300hp cameras to upgrade my security at home. i installed them both. i used PoEs to power them. the front cam i configured it, did everything and than i stumbeled on the ip allow and deny section. ive put to the allow list 192.168.188.2 and 192.168.188.55. The camera is on the 192.168.1.11 ip. now i cant acces it anymore. i tried some spoofing methods and still didnt work. i updated it before i did this so i suppose its the latest version for this camera. can anyone help me with that. i can provide any information abt config or other stuff. thank u in advance.

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Re:i locked myself out of the camera-Solution
2025-04-21 03:23:37 - last edited 2025-04-21 03:24:37

Hi @Dany0443 

Thanks for posting in our business forum.

Dany0443 wrote

First sorry for my english, as im not a native speaker.
Ok so i bought 2 c300hp cameras to upgrade my security at home. i installed them both. i used PoEs to power them. the front cam i configured it, did everything and than i stumbeled on the ip allow and deny section. ive put to the allow list 192.168.188.2 and 192.168.188.55. The camera is on the 192.168.1.11 ip. now i cant acces it anymore. i tried some spoofing methods and still didnt work. i updated it before i did this so i suppose its the latest version for this camera. can anyone help me with that. i can provide any information abt config or other stuff. thank u in advance.

If you set up the allow list, you should try to set your PC that accesses the camera to the allowed IP range. Set the camera to the same subnet as well. And then try again from the PC.

 

Or you should consider resetting them.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
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Re:i locked myself out of the camera-Solution
2025-04-21 03:23:37 - last edited 2025-04-21 03:24:37

Hi @Dany0443 

Thanks for posting in our business forum.

Dany0443 wrote

First sorry for my english, as im not a native speaker.
Ok so i bought 2 c300hp cameras to upgrade my security at home. i installed them both. i used PoEs to power them. the front cam i configured it, did everything and than i stumbeled on the ip allow and deny section. ive put to the allow list 192.168.188.2 and 192.168.188.55. The camera is on the 192.168.1.11 ip. now i cant acces it anymore. i tried some spoofing methods and still didnt work. i updated it before i did this so i suppose its the latest version for this camera. can anyone help me with that. i can provide any information abt config or other stuff. thank u in advance.

If you set up the allow list, you should try to set your PC that accesses the camera to the allowed IP range. Set the camera to the same subnet as well. And then try again from the PC.

 

Or you should consider resetting them.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
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