L2TP connection not work on TL-ER6020

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L2TP connection not work on TL-ER6020

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
L2TP connection not work on TL-ER6020
L2TP connection not work on TL-ER6020
2015-05-25 19:05:58 - last edited 2021-08-21 04:54:30
Region : UnitedStates

Model : TL-ER6120

Hardware Version : V1

Firmware Version : 1.1.0 Build 20150416 Rel.35252

ISP :


I cannot establish a L2TP tunnel from any computers running Windows 8.1, Windows 7, and iPhone with iOS 8.3. PPTP can connect but not L2TP. In fact, after an unsuccessful L2TP log in, the router would freeze and has to be power cycle to go back to "normal". This happens to two different TL-ER6020 routers both version 1.
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Re:L2TP connection not work on TL-ER6020
2015-05-26 11:28:34 - last edited 2021-08-21 04:54:30
Follow the guide below to check your configuration. If it won't help, submit a ticket to report the problem.
http://www.tp-link.com/en/faq-444.html
http://ticket.tp-link.com/index.php?/Tickets/Submit
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