Hi @laptap， If you search on the community, I think it is easy to find out how to reset the EAP, right? Howto - A Guide to Use Forum Effectively. Read Before You Post.

Hi @bd1859， You may back up the settings file from the OC200 and restore the file on the OC300, please ensure the OC300 has a newer firmware than OC200. If you search on the Knowledge Base in the...

Hi @Centurio, Thank you so much for taking the time to report the issue to our community! Could you check the Logs to see what time period these 18772 errors are generated? The error message...

Hi All, May I confirm if the EAPs you all have that have is region specific? Could you check if these EAPs from the another region or a UN version? Please check the hardware version on the label and...

Hi @u880， The serial number of devices is queried from the Cloud via Mac address after the device goes online on the controller, it is not reported directly by the device to the controller. So the...

Hi @NinjaMonkey, Thank you for your inquiry. Sorry that I have no idea when the newer Beta firmware of EAP225 V5 will be provided for early access right now. If we have any updates or further...