Hi @Benkokolo3, It seems like EAP has a hardware issue, please contact TP-Link support with the result of the above troubleshooting steps and check the warranty.

Hi @Benkokolo3, 1. Please change different Outlets for testing. 2. Please confirm whether the POE adapter is working properly. 3. If you have a POE switch, you may use it to power the EAP fro...

Update on Feb 28th, 2024: Update the Omada Software Controller (Linux) beta version to official release. Before Omada_SDN_Controller_v5.13.30.4_Linux_x64.deb(Pre-release version)...

Hi @900mhz, Please confirm whether the firewall and anti-virus software don't block any ports between the EAP and the controller, you may turn off the firewall for testing.

Hi @geoeap， To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240253268,...

Hi @CarloPH, You have no choice but only reset the Controller. If you can't backup all settings, you need to ask for the Main Administrator account from your colleague otherwise you will lose all...