Hello @GregM74， You will see the AP CPE's WiFi name/SSID (TX) after you click Survey on the Client CPE. Please refer to the detailed configuration Guide here.

Hello @requejopablo, Please use your phone connect or laptop to connect to the EAP’s Wi-Fi. If you can not find the WiFi or can not remember the password, you may reset the EAP and set it up again....

Hello @n3twork， There are 5 firmware iterations from v5.7.4 to v5.13.22, and plenty of new features are added to the controller, it is suggested that restore the backup files on a middle firmware...

Hi @RBL， After confirming with the support engineer, there is nothing on the map because there is no geolocation information in the generated logs. And there are the possible reason for the absence...

Hello @arnold14344， What is the firmware version of your OC200? You may refer to this post to do some troubleshooting firstly, please check here: OC200 gets wrong System Time and Date via NTP Server

Hello @BYTE-BUiLDERS, What is the current firmware version of the Controller? Could you forget the ER7206 and re-adopt it for testing? Disconnected means the EAP and the Controller have a...