Hello @Mariomark1541, After confirming with Support team, the R&D department is still working on this issue, they will reply via the ticket when there's progress.

Hi @Whiteraft， So what is the current firmware version of your OC200 now? Did the firmware recovery process solve your issue?

Hello @Gogan, Thank you for your feedback and inquiry. I understand that you are eager to know more about the feature request of the Gateway ACL LAN-LAN IP Group mentioned in this thread. At this...

Hi @tuandoanvn, To better assist you, I've created a support ticket via your registered email address, and escalated it to the Local team to look into the issue. The ticket ID is TKID231030790,...

Hi @Cozz, May I know from which firmware version was the controller upgraded to 5.12? Please check whether the controller can access the Internet normally. If you have the backup files of the...

Hi @alexindigo, What is the model number and firmware version of your EAPs? Here is the Beta firmware of some EAPs for your reference.