Hank21Offline
Following: 7Followers: 55
Forums/ Gateways
2023-03-08 03:56:09
Re:Router ER605 firmware upgrade failed with error "invalid file"
Hi @rewe68 Could you please try a hardware reset of this router? Don't worry the configurations since all settings are saved on your controller. After resetting you just need to re-adopt the router.
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Forums/ Controllers
2023-03-07 08:36:18
Re:Are Full Chain SSL Certificates supported?
Hi @ragejage To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230311385,...
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Forums/ Gateways
2023-03-07 06:37:55
Re:Correct SFP Fiber Cable Part Number from Amazon
Hi @StPaul TL-SM321A-2 and TL-SM321B-2 should be able to work with any 9/125 μm Single-Mode Fiber with LC interface. TP-Link does not sell the fiber/cable.
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Forums/ Gateways
2023-03-07 06:26:04
Re:Custom DDNS password field has a low character limit
Hi @aoalmeida Thank you for your valued feedback! This has been forwarded to the developer team for further evaluation.
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Forums/ Gateways
2023-03-07 05:55:54
Re:Openvpn simultaneous tunnels
Hi @Joblond When set up as a VPN server, each WAN port can connect with up to 10 VPN clients. Could you please check your server settings->VPN IP pool, make sure it has a enough IP range? For example:
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Forums/ Gateways
2023-03-07 05:44:55
Re:ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes
Hi @Pascal We are doing research on port forwarding issue in standalone mode. I found you already tried to contact our support. I talked with the engineer (who handled your case), and I can confirm...
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