@cjshop2012 Do you use the OC200 build-in tool to ping the EAP225? Can you ping it? This is the way to determine if the connection between the OC200 and EAP225 is good or not. Also, can your EAP225...

@UKJim Yes, for some settings, only the local controller has, while the cloud controller does not have. This is the design. However, I can help provide feedback to related departments. They will...

@Rm34 Thank you for your feedback and post. We have forwarded your request to our developer team for evaluation. Please note that all requests undergo a thorough evaluation by our developer team...

@Rm34 Thank you for your feedback and post. We have forwarded your request to our developer team for evaluation. Please note that all requests undergo a thorough evaluation by our developer team...

@rhuk Do you try to unplug the AP but connect a computer to the same location using the same cable? This way, we can test how much speed the AP can get from the front-end device. Even though your ISP...

@jbolt I think you can confirm if the cable that connects to the second EAP211 is good. Or you can test it by connecting a computer to it to check if the computer can access the internet. Besides,...