@awinn002 Please go to Settings-Authentication-Portal-Voucher Manager to examine the information gathered.

@mhaygen How do you manage it? Different management methods have different approaches to changing the SSID. Please refer to the instructions below. How to configure basic wireless settings of my...

@BliXem What is your controller's firmware version?

@BliXem How many SSIDs have you got? Do you mean all clients have experienced this issue? What is the device's model?

@BliXem Do you experience any network issues? Furthermore, please try to confirm whether there is any prevention between the clients and the APs. Perhaps you could use a short cable to connect one AP...

@AdamDziki Are iPhone and MacBook on the same location as the Android and windows laptops? I think the problem is caused by the poor wireless network performance. Perhaps, you can try to optimize the...