@Vincent-TP One would think that a factory reset would erase everything in the memory. Not knowing what a Forced Provision does as compared to a factory reset, I was really surprised that it fixed...

@Vincent-TP The support team recommended that I do a Force Provision in the controller for the router. That fixed the issue with the wrong IP address being used for the remote logging server.

@coveiro In looking at your screenshots, all your clients are receiving an IP address from your Guest network which has a VLAN ID of 1. Normally VLAN 1 is the default network and is untagged on the...

@Vincent-TP Something new has occurred! Late last night, I changed the IP address of the NAS which runs the remote logging server. I then updated the controller with the new IP setting and the...

Today I performed a reboot of the controller and most of the client icons are gone. Only 6 of 30 clients still show the custom icon. Fortunately, I don't have that many clients to reconfigure. Is...

@Vincent-TP The issue has been fixed with a beta firmware provided by your support team.