Sadly its a very unstable device. After weeks of conversations with the TP-Link support team the only viable solution for me was to return the item to Amazon for a refund.

@Rhing Same here. Several of my nodes keep dropping taking the internet with them. Moving to an outboard modem keeps the internet up but still get various nodes dropping randomly.

@HelpFixDecoApp Well, we've been in discussion and lots of options tried. The best that we got was to Cell Lock the strongest signal, but the problem is that yes, it locks the strongest cell in, but...

@HelpFixDecoApp If indeed they are releasing products with options listed but are not available, that would be contra to many country's advertising regulations including the UK and here in Ireland. I...

I didn't have the option "Basic network configuration" but found another way to send the logs. I cannot increase the time before returning as the return window closes in 2 weeks.

It was Three Ireland 4G. I tried all different settings as recommended on these forums, but nothing worked. It's fairly clear its a hardware/firmware issue as a similarly sited Huawei runs a stable 5...