@Wayne-TP Does the H500 (or H110) expose connected non-Matter child devices to Matter? Since the hub is the controller after all.

@David-TP 1. I was previously using another telco (Maxis) when I also had the same issue so this isolated. 2. I couldn't afford a replacement due to the fact that I have to send in the device without...

@David-TP The latest firmware made things worse compared to the previous releaase. The downtime is even more frequent now.

@mateogal You are not alone. My X50-5G goes down repeateadly multiple times daily it drove me nuts. Still not a fix that managed to solve the issue after 1 1/2 years. Gave up.

@David-TP Please get the engineers to work on the 5G compatibility for CelcomDigi telco in Malaysia. It's been horrendous for the past 11/2 years. Kept going up and down all day long.

@Eid4n You can go to the usage log in the web interface. Have a look and have fun. It's so obvious I pointed out to them and they said I'm wrong.