Hi@frenchman , Thanks for contacting our community. Do you mean you have already tried to contact local support? If so, please be patient and wait for their response. I believe local support will...

Hi@NeLad , Thanks for your reply. I'm glad to hear that you've set up the modem successfully. Select the method that best suits you. Feel free to contact us if you have any further questions. Have a...

Thanks@CLA-ATR , Please feel free to contact us if you have any update.

Hello@zexoni70 , Thank you so much for getting back to me with the detailed reply. For 5GHz, we recommend you use channel in Band 4, which is channel 149-165. If the issue persists, please refer to...

Hello@solanaxrp , Of course, you are welcome to use our products. If you have any questions, please feel free to contact us. To set up port forwarding, please refer to: Port forwarding: how to set up...

Hello@VHalpenny , Welcome to our community. Do you mean that even if all the lights are off, the internet on the router is still working? Have you set the LED control to disable the LED status? You...