Hi @mechanic123 Thanks for the feedback. What kind of clients are not displaying the IP addresses? Are the involved clients fixed ones, or random ones? I've created a support ticket via your...

Hi @TestingJohn Thanks for posting here. Please refer to the following guide and test again: How to configure Quality of Service on Omada Gateway via Omada Controller If still the same, please share...

Hi @JamesWDStewart Thanks for the info. Next time the issue occurs, please refer to the guide to collect the information we mentioned in the ticket. We need the information to identify the cause....

Hi @jdrch Thanks for the picture. Under normal circumstances, a force provision typically does not cause any issues. During this process, the EAP will briefly restart and lose connectivity, as the...

Hi @jra11500 Thanks for the feedback. To confirm, will this happen every time when using Chrome? jra11500 wrote @Vincent-TP I just experienced the same issue on my HP laptop (Win 11 Home) using the...

@RealQuality @JamesWDStewart 30 minutes = 10 minutes for full configuration + 10 minutes for scheduled tasks + 10 minutes for random delays. It’s normal to encounter this situation during major...