Hi @ITAdminNetwork Thanks for the reply. I analized traffic by wireshark on Radius server and i see the first packets from working and from not working are the same, but when server response to the...

Hi @B_Star Is it possible to install the EAP at a lower height? Most people mount it on the roof at around 4-5 meters high. Based on your description, I believe installing it at approximately 10...

@jra11500 Hello, thank you for posting on the TP-Link community. We appreciate all your feedback and feature requests here. While we don't have any specific details to share regarding whether the...

Hi @GRL Thanks for the feedback. To verify, are they all showing wired connecting to the switch port that the EAP683 UR is plugged to? or random ports of the switch? What's the switch model? Did you...

@ITAdminNetwork You're saying the issue only occurred after upgrading the controller to the latest OC300 firmware, and reverting to the previous firmware resolved it? Or updating the EAP653's...

Hi @Chris_NET Go to Logs> Log Settings > Events >Client, enable Client Connection Failed (Wireless), you will see the related logs. Scroll down, you can enable other kinds of authentication failed...