Hi @Dr_Marty Thanks for posting here. Here I want to confirm more details about the situation: 1. When the EAP displaying as Adopting, is the Internet affected? 2. From the topology, there is another...

Hi @vbo For your situation, you need to update the software controller to the latest 5.15.24.18 first. Since your current version is too old and involves multiple version jumps, we recommend...

@MikeyG23 When the issue happened, did you check the Internet access of the main router? Here is a guide to check the IP address of phones: How to find IP address of Android smartphone/iPhone/iPad...

Hi @Rametsi If you had successfully reset the EAP, the LED status will change, at lease it should flash. If you didn't see any change on the LED, please try to reset it again. Please confirm you felt...

Hi @Arul_arul The IP address will be the public IP address of the controller's site. Before this, you need to configure port forwarding on the router. Below is a guide for your reference: How to set...

Hi @twvancamp Yes. You can plug the EAP225-outdoor to the Ethernet cable and get internet access. Below is the configuration guide for EAP225-outdoor for your reference: How to configure basic...