@GRL I´m using PPPoe connection, so I must use 1492 as MTU size and pinging the gateway, it seems that the packet loss is present in both side ( LAN and WAN )

Hello, thanks for replying to my message. Yes, I performed the pings using a PC and also used other web tools to check latency and ping. It's clear that the router is losing some packets.I had a...

Hello, I have removed the ER7412-M2 from my network. Unfortunately, I started experiencing packet loss, mainly affecting meetings and voice interactions. I was using SFPs for both providers, so the...