@JunYouko When you try to set your deco up for the first time what color is the led? Do you get any errors during the set up process? If so can you post the screen shots. Also you must use the Deco...

@almashfi May I know your SIM carrier？When you lose internet do the led's on the deco go red? Is your Huawei router in bridge mode? Have you tried using the "Network Optimization" tool in the deco...

@Helpwithkids79- Can you please provide us with the model of your deco units as well as the hardware and firmware version? You can find your hardware version on the bottom of your deco units and you...

@Rafaelr So it's deleting your deco network in the app?

@David-TP This is way above my level

@David-TP The ports are auto-sensing yes? So shouldn't this work by default? Or am missing something?