Tapo-007LV1Online
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Forums/ Tapo Smart Camera
4 hours ago
Re:Tapo battery camera C610 Kit goes offline into Tapo App but is connected to WiFi
HI @Cassian I think they pushed the updated firmware directly to my account/cameras (I provided them with the MAC Address) I think maybe you can write to support.forum@tp-link.com and ask the have...
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Forums/ Tapo Smart Camera
5 hours ago
Re:Tapo battery camera C610 Kit goes offline into Tapo App but is connected to WiFi
Hello @Cassian I'm in touch with the support team, they pushed updated firmwares to debug the problem. They found out the problem happens when the camera lose connection with the remote server, hence...
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Forums/ Tapo Smart Camera
2 weeks ago
Re:Tapo battery camera C610 Kit goes offline into Tapo App but is connected to WiFi
Hello @Solla-topee I mailed the logs for both cameras along with their MAC address to the support team replying to the email I received, thanks
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Forums/ Tapo Smart Camera
3 weeks ago
Re:Tapo battery camera C610 Kit goes offline into Tapo App but is connected to WiFi
@Solla-topee > 1. The -67 (RSSI) means the Wi-Fi signal is weak. Please move this camera closer to the router and check if it works properly. I have a C410 camera that has a weaker signal (-75 RSSI)...
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Forums/ Tapo Smart Camera
3 weeks ago
Re:Tapo battery camera C610 Kit goes offline into Tapo App but is connected to WiFi
Hello @Solla-topee , > Please confirm the following information if the same phenomenon persists. > 1. Please go to the camera's Device Settings > Device Info page, tap the Wi-Fi icon, and check the...
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Forums/ Tapo Smart Camera
2025-10-23 15:54:35
Re:Tapo battery camera C610 Kit goes offline into Tapo App but is connected to WiFi
I want to specify also that I have other Tapo cameras C410 e C220 that work correctly even though they're physically more far from the WiFi router compared to the C610 cameras
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