@hevellyn Hello, Welcome to the Tapo community, and thank you for sharing your experience with the C500. If the Camera shifts from the default position (e.g., tilts downwards), please try the...

@0758822936 Hello, Welcome to the Tapo community, and thank you for reaching out. We’re sorry to hear that you’re having difficulty connecting to or resetting your Tapo C200, and we’ll be glad to...

@Franko39 Hello, There are two methods to check the SD card usage: 1) Please go to the Tapo app > Camera's Device Settings > Storage & Recording > Local Storage page to check. 2) Remove the SD card...

@ONVIF Hello, Welcome to the Tapo community, and thank you for sharing your experience with the C560WS. To make sure we fully understand the situation, could you please help us confirm one point:...

@Squedgehog Hi, Welcome to TP-Link community. If the Privacy Mode turns on or off automatically: 1. Go to Tapo app > Cameras tab > Home Mode or Away Mode to check if your camera is included. If so,...

@jrdrgz123 Hello, Welcome to TP-Link community. To clarify, on the Tapo C460, the Color Mode functions similarly to what is referred to as “Smart Mode” on some battery‑powered models. When Color Mode...