@eckonom Thanks for the update. While it seems like cause and effect are all mysteries. Please feel free to update here once the same issue repeats again;

@Halal_bilal Hi, with the upgrade of the Deco APP, the alteration of operation mode needs to be under the local network, which means you are required to connect the Wi-Fi of Deco to change the...

@Arips Hi, thank you very much for your kind feedback. I would like to forward your case to the senior engineers and at the same time, could you please help me check the following information: 1. Did...

@IamPeacock Hi, thank you very much for your kind feedback. It does not support choose 2.4/5Ghz on individual Deco yet and we will keep attention to the similar feedback for further evaluation;

@Malc34 Hi, a new Deco APP for IOS version 2.9.6 has been released, and please try to install the latest APP version. Please let me know whether the issue could be fixed on the latest Deco APP; Thank...

@gerard555 Thank you very much for the feedback. What is the error message when you failed to log into the new phone?—can I have a picture of the error message? By the way, you are using the same...