@autigers1970 Thank you very much and I have seen that your case has been forwarded to the senior engineers already. Please check the email for more assistance from the engineers;

@canucks4life Hi, After updating the beta firmware, were you able to get a stable connection on the Galaxy S21+? Have you ever tried to turn off the Mesh technology for the S21 on the Deco APP? By...

@Ali-B Hi, Could you please help me check the following information: 1. when satellite Deco units turn red, will rebooting both units make them back to green, or they would come back to green later...

This Article Applies to: All Deco models Issue Description/Phenomenon: In very rare cases, customer may find that the main Deco stays solid red after a power outage or firmware upgrade, or a simple...

@AnthR Hi, Some wireless clients don’t support the 802.11r standard and couldn’t recognize the 802.11r related information in the Beacon frames broadcast by Deco either. In this case, you may find...

@eckonom Thanks for your feedback. Your case is quite odd and could you please help me check the following information: Did you move one of the satellite units from upstairs to downstairs, not the...