@cehau37 If they are all generic US version hardware, and you cannot get the new firmware notified on the Deco app, you can download and install the firmware manually. Here is the download link:...

@SilverFang Understood, hope local team can reproduce the issue in the lab.

@Sir_Robot Good day, Huawei E8372H-820 Dongle has not been tested with TD-W9970, you could plug in the USB Modem and turn modem into 3G/4G Router Mode and see if the dongle can be detected or not. If...

@PainApple Hello, Here is troubleshooting FAQ for Port Forwarding, please try suggestions mentioned here: ( delete virtual server items before trying DMZ) https://www.tp-link.com/support/faq/785/ If...

@Milad1993xx Hello, I'm afraid the exact chipset model is not open to customers but here are some other information that may help: VR400 V3 uses a different chipset from V2 ,and here are the main...

@adr1n Hi, may I have the model number of the older AC1200 router? Which channel did you choose on it, and the Xiaomi phones can connect? Can we have the Xiaomi phones' models also?