@CityComms Hi, would you mind telling me what is your current firmware version and which firmware did you wish to update? By the way, who is your internet service provider? Thank you very much.

@Sharonkimble Hi, is there any special reason for this request? The web UI could be opened for a whole day but you might need to refresh this page once a while and sometimes additional authentication...

@teisala Hi, May I know how long have you had the modem? After a factory reset, were you able to see the default 5ghz? --If not, did the error 9805 show up again? if yes, I am afraid there is...

@Tobias_Lukas Hi, Did you find the interface grouping is missing after the firmware upgrade? Have you tried to reset the modem before? By the way, may I know who is your internet service provider and...

@joar Hi, I am not quite sure about what name did you refer to? Can I have any pictures or more detailed information? Thank you very much.

@K18ldp Hi, as for the port forwarding, I supposed that you have set up port forwarding on the TV hub for Deco, then the same port on the Deco for NAS? Thank you very much.