@WightJohn Hi, How long have you had the modem? Could you please try to factory reset the modem and disconnect all the cables from the modem except for the power cable and check again? And can I have...

@Tgez Thanks for your feedback. Would you please help me check the following information: 1. Only the satellite Deco would lose the internet connection and turn red; the main Deco worked fine all the...

@WightJohn Hi, May I know who is your internet service provider? and what is the model number of your ADSL modem router? Which port on the ISP modem is connected to the Archer VR2800? And could you...

@Sepius Hi, what is your current firmware version? And can I have a picture of the error message? Thank you.

@F1p Hi, could you please double-check the model number and I guess you talked about Archer VR2800, not VR2800V? And can I have a picture of the web UI without interface grouping? Thank you.

@PremekK Hi, no need for switching the mode. Would you mind switching the phone language to English and send me some screenshots? And what are the model number and operating system of your...