@raftabdalltif Hi, For other l users who had the same firmware request of vn020-f3, since it is a customized mode for the local service provider, there are no generic versions of firmware we could...

@Delts Hi, thanks for the time and patience. After checking with the engineers, there might be something wrong with the modem. It is suggested that you could contact the shop retailer to ask for...

@Steve_R Hi, After resetting the modem, are you able to connect the main network and access the web UI? By the way, may I know who is your internet service provider and did you get this modem from...

@madlol Hi, did you use the original power adapter? pr Did you have any similar adapter for exchange? How long have you had the modem and when did this issue start? Was there any power outage or...

@Blake_T Hi, I think it does not belong to Deco M4, Normally only the range extender would use this default name, and for Deco, it would be like Deco_xxxx; Have you checked the MAC address of the...

@VS228 Hi, the future firmware 1.6.0 would allow this feature. Deco E4 just released firmware 1.5.1 and it might still need some time; Have you ever noticed the signal source would change to another...