@RichDons Hi, thanks for your feedback. Except for the main Sky box, did you have any mini box? Can I have a picture of your network topology about the Deco system?--please also help me mark out...

@David_R Thank you very much for all your feedback. If anyone had the same issue later, please feel free to leave me a private message and our senior engineers would love to help you locate the...

@TP1964 Hi, Did the WAN settings have some changes after the initial setup? Currently, I could only think maybe there is no IP conflict at the beginning. But later if the same thing started again,...

@DavidTN Thanks for your feedback. Have you tried to turn off the fast roaming as well as the beamforming on the Deco APP? Can I have a picture of the error message on the Apple TV？ And As for...

@taps Hi, did you mean the TrendMicro Antivirus firewall? If yes, you could go to overview>Antivirus and turn off the three options on this page; Thank you very much.

@awalton Hi, have you tried to manually add Youtube into the blocked APP/websites again to see whether it would continue to work? If it worked again, then stopped one more time, please go to...