@Startscreen Hi, I would see from the last post the issue could be fixed via the new installation of the latest utility. So after a week, did the same issue start again? If yes, can I have some...

@Mistadobalina Hi, Could you please refer to the suggestion on this link to have a look: A warning message will pop up as the below. To solve this problem, please go to “System Preferences”, and...

@BunnyBuzzer Hi, thank you very much for your kind feedback. We have tested on our side and could not reproduce the same issue. If possible, could you please provide a picture of your network...

@SpeedyG Hi, Would the Ethernet speed from the main Deco be the same, still 240-250 Mbps? Could you please also turn off the UPNP feature in the Deco app;(More>advanced>UPNP)? If it is still the...

@mariahayden Hi， Since the post is quite a long time, the latest firmware for Deco M5 is 1.5.1 now. Please feel free to post here if you have any further issues with this version. Thanks!

@Handpol Hi, have you checked whether you are always connected to the same Deco before and after reconnecting to the Wi-Fi? What are the model number and operating system of your device? By the way,...