@KennR Hi, For your case, would you please try to draw some pictures of the two network maps? And what is the model number of the switch as well? Have you tested the wireless speed from the Deco? By...

@Kay04 Hi, Did the internet service provider need PPPoE connection? If yes, once the Virgin hub was configured as a pure modem, we might need to do the PPPoE connection on the Deco. Thanks.

@bidwell32 Hi, we would like to forward your case to the senior engineer and please have a check of your email box. Thank you very much.

@bidwell32 Hi, all, After testing the firmware above, if the instability issue got no improvement, please feel free to send us an email(support@tp-link.com ) subject [forum ID 219606] Deco X20...

@dennis1313 Hi, thank you very much for your feedback. We would like to forward your case to the senior engineers and could you please help me check the following information as well: Please turn off...

@SelC Hi, I am afraid it is not available yet. Thank you very much for your understanding and support.