@BCLink Hi, thank you very much for your detailed information. For your case, it is more like the two houses are under the different electric meter since they would work in the same house, not the...

@orschiro Hi, Thanks for your patience. May I know the model number and hardware version of the Device 7FB6? --you could find the information on the back label; By the way, may I know why do you want...

@Mvandermeiden Hi, As for the latest firmware, do you mean: Deco M9 Plus(EU)_V2_20200921 https://static.tp-link.com/2020/202010/20201009/Deco%20M9%20Plus_V2_200921.zip may I know what is your current...

@BasicHumanUnit HI, thanks for your feedback. The Wemos’ widget is truly more simple and visible. We would be glad to report your feedback to the senior engineers for further evaluation. Thank you...

@tmcthree Hi, thanks for your patience. I am afraid that all our Kasa and Tapo plugs are not supported OFDMA yet. Really sorry for the inconvenience. Thank you very much for your understanding and...

@JefferyT Hi, thanks for your patience. We would report your case to the senior engineers and please wait for a while. Once they updated the MAC address on the database, everything would be fine....