@davidecit Good day, For your case, could you please help me check the following information: 1. Please help us draw a simple picture of the whole network map from the modem to the laptop and...

@Smc1978 Hi, Really sorry for the inconvenience. Just curious about when you said the Deco kept powering off, Did you mean it would suddenly turn off, then back on, or once it turned off, it would...

@Jannek999 Good day, Please check whether your daughters devices are all IOS 14 devices? We used to have a feedback that there would a new feature added on the IOS14: private address. When the...

@MRH54 Good day, Normally there is no need special setup with Chromecast router/modem; If possible, please refer to the following suggestions: 1. connect a laptop via Ethernet cable to Chromecast...

@mac_wifi Good day, Thank you very much for your time and patience. This issue is more related to the IP conflict, like LAN IP under WAN subnet mask VS WAN DNS. If possible, please try to send me a...

@Poud Good day, Thank you very much for your time and patience. Currently, Deco x60 only supports IPTV/VLN(802.1Q tag as well) on the router mode, not supported on the AP mode yet. Really sorry for...