@Vincent-TP I am looking to run a restore of data from controller version V5.14.30.7 Pre-release to controller version V5.14.30.7 Pre-release, it is also just a test to see how restore works on...

@Vincent-TP Vincent-TP wrote Hi @MR.S What's the firmware version of the controller you were using before this update? What's the model number, hardware version and firmware version of your gateway...

@JulesW i see the devices with problems have ip 192.168.21.x, the one that works has ip 192.168.23.x do you have a very large ip network or is there something else wrong.?

@Interstellar hmm, that was weird. it shall not happen. I have re-adopted routers many times, very many times due to problems after updating, but everything has worked as it should afterwards. but I...

@Interstellar if you reset the router, you will not lose any configuration, but you must take a backup of the controller anyway, always take a backup :-) reset the router with the reset button, then...

@Interstellar Such things unfortunately happen a little too often. there are very often problems when there is an update especially with routers. but ok, I think your only option is to do a factory...