@RFP We would like to escalate your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.

@Danielsoe Hi, please download the latest firmware for MR6400(EU) V2 from the official website below: Firmware Download for TL-MR6400(EU) V2 After installing the latest firmware, if the 3G/4G...

@lex2323 To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for...

@Trtle The logs in the screenshot is normal, please confirm if the issue happens on WiFi connection only or wired connection is also affected. If it happens only via WiFi, please try changing WiFi...

@jh8870 Hi, to use with other ISP, you could try to hard reset the device first, then delete all default TPG profiles under DSL and EWAN sections (Advanced>>>Network>>>DSL/EWAN/ETH), then check if...

@David1986 Hi, is your router Archer MR500(EU) V1.0? If so, you could download the latest firmware from our official website: Firmware Download for Archer MR500(EU) V1