@yong9199 May I know who is your ISP? When the internet drops on the AX20, does it show WAN port unplugged or any error on its web interface status page? Is the Internet LED orange or off? Please...

@IvanCarlos May I know who is your ISP? Are they special settings on the ISP modem, which may block the NTP server port? You can also try to change the DNS servers from 1.1.1.1/1.0.0.1 to...

Credit to a customer named Roger Wentland. After buying the TP-Link router to used in my house, I can get the internet on my device without an issue. However, there are two devices in my network that...

@Lothos Hi, the tech team was made aware of your issue. They will likely reach out to you via email to investigate the issue.

This Article Applies to: All HomeShield models, such as Archer AX73 v1, Archer AX90 v1. Issue Description/Phenomenon: When you try to subscribe to the HomeShield Pro Service on the TP-Link router, or...

@RI.Rahat Are you talking about MU-MIMO? As far as I know, the Archer C6 v3 only supports MU-MIMO on 5GHz, it doesn't support MU-MIMO on the 2.4GHz.