@BonanGui Are the AX6000 and the RE505X on the same floor, or they are located on different floors? How far between the two? What if you try to move them closer?

@PeppaPigKilla Below are some instructions to set up an IPv6 connection on the wireless router: How to set up an IPv6 Internet connection on the Wi-Fi Routers If the connection still fails, please...

@user-2021 You need to get the correct username and password from Singtel but not trying. If Singtel provides you a PPPoE connection, then you need to type in the correct username and password on the...

@john97 Does this issue only happen on the wireless devices? Please check if the devices that connect to the router via an Ethernet cable will work flawlessly when there is no internet on the...

@Transient Was there an error message notifying if the password is too long/more than 15 characters when you tried to login before? We have reported this to the engineers, they will soon check and...

@Hessell That's the point. Just as I explained previously that when the router is working as an access point, it is not recording the data transmission which is getting pass through, so it will not...