@Magnus33 What is the current Transmit Power level, is it High or Middle? Try to change it to Middle or Low, then reboot the AX20 manually to monitor. We have reported the issue to the support...

@Darien174 Have you figured out the first part on the Nintendo Switch? According to the manual you attached, you need to set a static IP address on the Nintendo Switch first. If the IP address of the...

@carterusm29 Hi, does the existing Vodafone router a DSL modem router or a cable one? You may verify this by checking if it is connected to the Vodafone network via fiber cable or DSL line (telephone...

@The-Geek Are there any powerline devices in your network? If there are, try to relocate them and move them further away from the VR2100, which had been proved to be one of the reason that causing an...

@davegray What if you disable the Smart Connect on the AX11000 and reboot it, will the iPhone connect to the main 5G network? If the iPhone 11 still cannot connect to the 5G network, please try to...

@DataErik Hi, sorry to tell you that we can provide an English service for global users now. You are suggested to contact the local tech support to get some suggestions....