@ferret133 Please refer to the below instructions to reconfigure the IPSec VPN on both sides: https://www.tp-link.com/support/faq/1752/

@DMP1985 May I know who is your ISP? Is the VR600v working as a modem router with a PPPoE connection? Are there any other wireless routers or extenders in the network? If possible, show us the...

@bmechen When this issue happens, all the devices fail to access the internet, including the wired and wireless? Are you able to ping the VR600, how about ping www.google.com? Please check and...

@domingooli Hi, please help confirm some details, then we can try to work it out: 1. What is the light status on the W9970 when some devices won't connect or disconnect? 2. Please login to its web...

@kilfinan How much internet bandwidth you could get from the internet service provider, especially the upload bandwidth? Please show us the DSL status page on the VR2800, thanks.

@MichaelJM Firstly, let's confirm the most important info, how do you connect this VR1600v in the network? If you plan to connect the NBN FTTN DSL line directly into the VR1600v's DSL Port, then...