@Maknyus_Channel Hi, sorry to tell you that we can provide an English service for global users now. You are suggested to contact the local tech support to get some suggestions....

@esprit Hello, do you have internet access when you connect the sky er115 modem/router directly to your computer? If yes, you should be able to connect the AX10 to the sky er115 modem/router as...

@ahfalves When the devices cannot ping each other, are they connected to the 2.4G network? How about the devices connected to the 5G or LAN, are they still talking to each other? What if you leave...

@Ashik61 Hello, thanks for reporting the heat issue. Please attempt the below to observe the outcome: 1. Feel the router top and bottom, how about the temperature? If it is what the environment...

@Anon888 This Archer AX1500 router doesn't support bandwidth control feature setup, it only supports QoS, you may check the specifications on the official website. As per the QoS setup, can you...

@Oakmario Does it mean this device is not showing up anywhere including the DHCP client list, ARP List, Binding List? What if you change the wireless network name as well as the password for both the...