@jeffreytp Thank you, this is also escalated to the engineers, they will try the best to help you out, please check your email box and respond, thanks.

@Akore I see, we will email you as well to follow it up, please check your email box and respond, thanks.

@Paullar Thank you very much for all the detailed info and testing, our engineers will investigate this issue and they will contact you ASAP, please keep in touch with them directly via email.

@pillaiarcher600 Hello, it is suggested to follow up this case via the email directly, please check your email box that we sent you weeks ago, thanks.

@Turi Hello, have you tried to restart the Windows 10 computer and reinstall the driver? Can I have the system info of the Windows 10 and driver version of the TX3000E, you may check it as the below:...

@Johnny_oc Hello, please refer to the Case 1 in the below FAQ to check if you can find the adapter on your Windows 10: https://www.tp-link.com/support/faq/2252/ It is suggested try with different USB...