@Reverb Hi, please check the hardware version and firmware of the third Deco M9 Plus you bought. It seems that it is V2 because the Deco M9 plus V2 does not support some features which have been...

@ribrob The hardware version is printed on the back panel of the actual device. Below is the instruction: https://www.tp-link.com/support/faq/46/ As for the speed issue, we need do more...

@Exo3 Hi Tom, we can do some troubleshooting first to locate this issue and try to figure it out. 1. How far away between the Deco units? Try to move them closer and test the speed. With the 2 slave...

@AlexLJones Hi Alex, what about other devices? Can they access internet when the Sonos shows offline? Please check the IP address and gateway of these Sonos devices when they say offline and try to...

@Jacek_Et Hi Jack, thanks for your request and explanation. I got your point, the Deco does not support the feature to select specific Deco as the signal source for the client/Deco yet. We have noted...

@trying4wifi Hi Will, You can use Deco to boost wifi signal and connect one Deco to the VM hub by ethernet cable. Except the main Deco needs to connect to the router by wired cable, the satellites...