Forums/
Deco
2020-03-09 02:55:52
@Mapper Hello, we need get some information first so that we can do further analysis and figure it out. 1. The current network diagram. Especially how do you connect the slave Deco to the main Deco....
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Forums/
Deco
2020-03-09 02:46:25
@AnonyOne Thanks for your reply. We have noted your request to disable WPA, we will forward it to our product department. And if you worry about the security, you can create a complicated wifi...
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Forums/
Deco
2020-03-09 02:42:36
@Oberott Sorry for the inconvenience caused here. I somehow missed your thread so that we failed to offer help in time. We will keep working to optimize our products and improve customer service....
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Forums/
Deco
2020-03-09 02:25:45
@Steve5000 Hi, please provide the information below so that we can locate this issue and sort it out. 1. What is the current network diagram? 2. What is the bandwidth you paid for your ISP and what...
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Forums/
Deco
2020-03-09 02:23:52
@farhann Hello, we found that you raised a ticket email in the meantime, cause my colleague has done the basic troubleshooting with you, our engineer will take over your case and try to figure it...
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Forums/
Deco
2020-03-09 02:10:00
@Copenhagen Has NAS obtained a valid IP address and gateway? Try to ping it from a local device which connects to the Deco M5. Try to connect the NAS to the LAN port of Deco M5 directly and verify...
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