@Sandeep2007 Have you ever tried to reset and reconfigure them with the PPPoE username and password? Please provide the information mentioned on my last reply so that we can locate this issue and try...

@helw Hello, for those devices you want to block, like what you do now, create a profile and choose the filter level as the owners' ages and then tab APPs/websites and add Netflix into it. As for...

@BarryTreeg Thanks for your reply; that is a little weird. Try to forget the network on your cellphone and reconnect it to the main network of Deco; Then you can log out the Deco app and re-login to...

@Farsen Hello, the Deco M5 supports ethernet backhaul and wifi backhaul both; if all the ethernet outlets coming from the main router, then you can connect the Deco to the outlets and the ethernet...

@Kockel Hello, we have not received such feedback yet, we can do further troubleshooting to locate this issue and try to figure it out. 1. Please tell us the led status of the Deco M4 units when this...

@onept8tee Hello, it appears that the signal strength obtained from the furthest one does not reach the threshold value which failed to trigger the roaming between different APs/bands. That is why it...