@heyigun Hello, may I know why do you want to degrade to EU version? Does it affect the actual performance? And what is the current country version of your device? It is printed on the back label,...

@Alice-94 Hello, what is the led status of the TD-W8961N? Especially the wifi led. You can hold the wifi button on the back of it to turn it on or log into the web UI of the router to verify whether...

@DroMike Hello, you can purcahse a $139 set and use only one to boost the existing network. You can use the other two Decos when you want to; and to ensure the warranty, it is suggested to buy...

@KhashayaR Hello Khash, may I know how does it stop working? Is there any specific symptoms? From your description, the power adapter should be working properly; we need do further analysis to locate...

@Eskil You can hold the reset button for 1s to hard reset it with the Deco powered on; Or you can detele the Deco from Deco app and reconfigure it and bind it to your own cloud account. May it help.

@TigTon Hello, how many Deco M4 units do you have in total? With computer connected to the Main Deco by wired cable, what is the speed you can get directly? Please click here to get the wired...