@RafeeqMohd Hello, how far away between them? What is the led status of the Deco when the slave units stop working? Have you ever tried to relocate and move them closer to the main router? When the...

@steppinup Hello, what is the model number of your Deco? Is it Deco M5? Meanwhile, it has nothing to do with the hardware version. Deco M5 V1 supports parental control as well. Please ensure that the...

@Spiisfint Hello, you can connect the Deco M9 plus to the Sim card-router by wired cable if possble and use it to boost wifi signal. While the performance of the Deco M9 plus will be affected by the...

@meandyuk Hello Andy, thanks for your valued reply. I confirmed the datasheet again and the Deco M5 does not support add Philips Hue as smart home device yet, it applies to Deco M9 plus only. That is...

@AtlantaKid Hello, as bosmoz said, the Deco uses WPA by default when you enabled wifi security; and considering some devices failed to connect to the Deco's wifi network, you can disable fast roaming...

@Uncle_Buck Hello, is there any special character existed on the device name? Try to create a simple one and verify whether it works. Please ensure that the App version and firmware version of Deco...