@Dloki Hello, with Amazon Fire TV connected to the AP500, what is the IP address and gateway? Please connect a computer to it directly via ethernet cable to verify whether you can get internet and...

@Grantham19 Hello, below is the instruction to set up parental control on the Archer MR200. https://www.tp-link.com/support/faq/1668/ For your information, the internet access time means that the...

@SLANGza Hello, we can do some troubleshooting first to verify whether we can figure it out, otherwise you can contact the retailer or the local tech support to get a replacement if qualified. 1....

@Obaid Hello, try to reboot it first, then you can log in with the new password. And you can change another web browser or device to access the web UI. Have you ever bind this router to your cloud...

@davide7 Hello, what is the model number of your device? Is it TL-WA801ND? Could you please show us a screenshot of the current led status of the device? Thanks a lot. Good day.

@lulu33 Hello, please tell me the model number of your TP-Link device, then we can give you a specific answer. The model number is printed on the back of the actual device. If you cannot find it, you...