@Asterixu Hello, sorry for the inconvenience caused here; our engineers and RD team are working on it and try to fix it as soon as possible. Could you please help us to confirm the information below?...

@Leonardo76 Hello, may I know do you have any other router? If so, you can connect the router to the modem directly and connect the Deco M5 to this router. In this time, please reconfigure it and...

@Derek_76 Hello, thanks for your reply. We did a test at our end, and found that the select weekdays and weekends option is available on iOS only; our engineers are working on it and you can use an...

@JohnT The current firmware does not support web UI yet, therefore we cannot update the firmware via the web UI directly. Try to unplug the Deco M3W and turn on the Deco M4R only and then login to...

@Vittorrio Hello, you can use the Plusnet router as the main router and Deco M9 plus as access point to boost the wifi signal. And the main Deco has to connect to the main router by wired cable....

@FNB The Deco app indicates the realtime data usage only. Antivirus, parental control and notifications messages can be reviewed on the Deco app; no export option available now. These new feature...