@Matias_1976 Hello, the hardware version of the two Deco M9 plus should be different; 1.3.0 is V1, while 1.2.10 is V2; Both are the latest firmware already. May it help.

@Tucker Hello, what is the current network diagram? Except Deco M4, is there any other wireless router? Please ensure that there is no guest network enabled on the Deco APP; you can reboot the Deco...

Hello @Ipat and all, The 1.2.11 is the latest firmware for the Deco M9 plus; the reason why you cannot get the update is that the 1.2.11 is the original firmware of the new batch Deco M9 plus V2,...

@PK12 Got it; to build two separate powerline networks, you can add them one by one; first, connect one adapter to the main router by wired cable and plug the other unit in the same room; use the...

@Matt96 Hello, sorry to respond late. In the same network, please test whether you can access it with this device's IP address and port number; meanwhile, you can use the WAN IP plus port number to...

@isi Hello, we have some AV600 products, please tell us the model number of yours. You can find it on the back panel of the actual device. Please help us to confirm the information below so that we...