@CyberNinja15 Hello, does the remote laptop support WOL? Try to enable the WOL feature on the particular laptop first. Then you can reserve an IP address for the 2 computers under DHCP server-...

@Thomasvd Hello Thomas, Theoretically, it is not caused by the UDP timeout; we can do some troubleshooting first to locate this issue and try to fix it. Have you enabled port forwarding for some...

@Geo5 Hello, do you have the port forwarding issue except the admin login issue mentioned on another post?

@Geo5 Hello, do you use the cloud account to access the web UI? When it shows request time out, can you login to the Tether app with the same account, and can you login to the cloud website?...

@xchristty Thanks for your valued reply; glad to hear that you figured it out finally. Now you can enjoy the internet and access the IP cameras. If need more help, be free to let us know. Good day.

@grimeway Hello, is it Deco M9 plus by saying AC2200? What is the model number of other product you have? And what is the current network diagram? Do other Decos work in access point mode? You can...